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Frequently Asked Questions
Find quick answers to the most common questions about using ThumbAI, pricing, and features.
Not at all! ThumbAI is built for everyone. Just enter your prompt, choose your style, and get stunning visuals within seconds.
Yes! All exports are high-resolution and optimized for platforms like YouTube, Instagram, Fiverr, Upwork, and more.
Each generation deducts a certain number of credits from your plan. You can easily upgrade or top-up if you need more.
We provide a free trial to explore ThumbAI. Paid plans are non-refundable, but our support team is always here to help resolve any issues.
ThumbAI is an AI-powered design tool that instantly creates professional thumbnails, covers, and gig images for YouTube, Instagram, Fiverr, and Upwork.
It’s built for creators, marketers, freelancers, and businesses who need scroll-stopping visuals fast — without design skills.
Not at all. ThumbAI automatically handles layout, color balance, and typography based on your description.
Choose an image type, describe your idea, let AI generate designs in seconds, then download your favorite result.
You can download thumbnails in PNG or JPG format — both optimized for web and social platforms.
Yes. Upload your logo, photos, or brand assets to personalize your thumbnails.
Yes. ThumbAI provides editable templates and smart AI suggestions to match your brand style.
Yes. Every prompt is saved in your account and can be reused or modified anytime.
Each generation uses a specific number of credits depending on image type and quality. One standard thumbnail = 1 credit.
You can top up credits or upgrade your plan anytime. Unused credits roll over while your plan is active.
Monthly plan credits refresh every 30 days. Pay-as-you-go credits never expire.
Because AI results are digital, refunds aren’t automatic — but our team will restore credits for technical issues.
Yes. You have full commercial rights to use all generated images in marketing or resale projects.
Yes. Each result is generated from your prompt and not reused across users.
Yes. Illegal, harmful, or NSFW content is prohibited. See Terms of Service for full details.
ThumbAI supports 1:1, 16:9, 4:5, and 9:16 — perfect for YouTube, Instagram, and TikTok.
Absolutely. Many freelancers use ThumbAI to deliver fast, consistent results for their clients.
An API is coming soon — it will allow developers to generate thumbnails directly from their platforms.
Reach us anytime at support@thumb.onl — we usually reply within 24 hours.